Frequently Asked Questions
Everything you need to know about your Queen of Sparkles order.
How long will it take for my order to ship?
Most orders are processed and shipped within 2-3 business days. During high-volume periods like new collection launches, please allow up to 5 business days for tracking information to update.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that items marked as 'Final Sale' or 'Clearance' cannot be returned or exchanged.
How do I care for my sequined and embellished garments?
To keep your sparkles shining, we recommend hand washing in cold water and laying flat to dry. Avoid ironing directly on embellishments; use a steamer on the reverse side of the fabric if necessary.
Do you offer international shipping?
Yes, we ship worldwide! Shipping costs and delivery timelines are calculated at checkout based on your location. Please be aware that international orders may be subject to local customs duties and taxes.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Shop Pay Installments for flexible payment options.
How do I know which size to order?
Our items generally run true to size with a relaxed, contemporary fit. You can find a detailed size guide on each product page to help you find your perfect fit.